Valid from “1”, May 2023
OBJECTIVE
By nature of our business, we are required to collect, record, store, view, use and disclose personal data about our customers (hereinafter referred to as “customers”, “client”, “user” or “you”).
“1XBET.TV” considers the implementation of appropriate procedures for the collection, recording, storage, display, use, disclosure of personal data to be a matter of paramount importance, therefore “1XBET.TV” (hereinafter referred to as the “Company”, “we”, “us” or “our”) has developed the privacy policy (hereinafter referred to as the “Policy”) on the protection of natural persons in relation to the processing of user personal data.
This Policy applies to employees, contractors and partners of “1XBET.TV” and extends to all processing of personal data relating to an identified or identifiable person.
DEFINITIONS
Personal data means any information relating to an identified or identifiable natural person (data subject); such as name, identification number, location data, online identifier (hereinafter referred to as “PII”).
Processing means any actions we take with your personal data, such as collecting, recording, storing, viewing, using, disclosing your personal data by transmission, dissemination or otherwise making it available, consulting, deleting or destroying, and others.
Data subjects are natural persons to whom personal data belongs. When using any web-based services (such as interactive games), merchants or service providers must establish your identity at a certain point in time for various legal purposes;
Data controllers are legal entities, as defined above, that are obliged to collect your personal data for their purposes with your prior consent. 1XBET.TV” falls into this category. Due to the objectives of our business that cannot be handled within the Company, we must also cooperate with various third-party companies for auxiliary functions, such as processing customer deposits and withdrawals.
Data processors are those legal entities to whom data controllers have to transfer customers’ PII for operations such as financial transactions.
COLLECTION OF PERSONAL DATA
We may collect, record, store, view, use and disclose PII by transmission, dissemination or otherwise making it available, including the following data and information:
personal identification: full names, date of birth, information specified on your identification document; contact information: home address, mailing address, telephone number, e-mail address; information obtained online: we use cookies and process data relating to visitors to our site – your location, your device, IP address and browser used, website from which you came to our site; documents sent for verification purposes, such as photocopies of identification documents, etc.
DATA SECURITY AND CONFIDENTIALITY
“1XBET.TV” guarantees the confidentiality of personal data and has implemented appropriate technical and organizational measures to protect personal data against unauthorized access or disclosure, accidental loss, modification or destruction or other unlawful processing.
Personal data will only be processed for as long as necessary. The retention period may be based on a contract, our legitimate interests or applicable regulatory acts. We may store your data on servers provided by third-party hosting providers with whom we have contracted.
We will periodically review the data we hold and delete or anonymize it if it is no longer needed.
AFFILIATES, PARTNERS AND NON-AFFILIATED THIRD PARTIES
The Company does not sell, license, rent or otherwise disclose users’ personal information to third parties, except as described in this Policy.
The Company reserves the right to disclose personal information to third parties when required by law and governmental authority.
The Company may share information with affiliates if such information is reasonably necessary for the affiliate to provide the products or services to its users. The Company may share information with partners, affiliates and associates to offer additional products and services that meet users’ needs and that are delivered in a useful and relevant manner, only if users authorize the Company to do so.
The Company guarantees access to any Personal Data only to users who are authorized to use the Personal Data (officers, employees and partners of the Company who must have access to it for the performance of their duties).
The processing of PII is only permitted on the following legal bases:
– data in connection with the respective payment method used to process your financial transactions on our website facilitated by the Company’s partners, such as banks, payment service providers, etc;
– for companies that maintain databases created in accordance with the procedure specified in the legal acts (data in connection with KYC and compliance checks);
– to relevant regulatory or law enforcement authorities for the purpose of enforcing any applicable law or conducting a legal investigation;
– in specific cases to carry out requests from the competent state institutions, e.g. AML, court, investigative bodies, etc.
In addition, the Company may hire third parties to help perform certain internal functions, such as account processing, fulfillment, user service, user satisfaction surveys or other data collection activities relevant to its business. The use of shared information is strictly limited to the performance of the above and is not permitted for any other purpose.
USERS’ RIGHTS
You have the right to access personal information held by the Company. In particular, every user has the following rights in relation to the processing of their personal data (PD):
Access the PII kept on you by the Company;
Obtain confirmation from the Company that PII relating to you is being processed;
The right to have the Company rectify any inaccurate PII relating to you without undue delay;
Unsubscribe from marketing communications at any time;
To have the Company delete any PII relating to you (right to be forgotten) without undue delay. However, this does not mean that we will not be able to invalidate the processing carried out when authorized;
Object at any time to the processing of PII relating to you. However, this will mean that the Company will have to stop offering gaming services to you;
Receive a copy of the PII you have provided to the Company, in a structured, commonly used and machine-readable format; you will then have the right to transmit this data to another controller without hindrance from us;
Where you have provided PII voluntarily, or otherwise consented to its use, the right to withdraw your consent;
The right to lodge a complaint with a data protection authority.
DATA SECURITY
We protect our website and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. However, despite regular checks, complete protection against all risks is not possible.
LIMITATION OF LIABILITY
The Company is not responsible for the privacy policies or the content of websites to which our website is linked and has no control over the use or protection of information provided by you or collected by these websites. Whenever you choose to link to a co-branded site or a linked site, you may be asked to provide registration or personal information. Please note that this information is recorded by a third party and will be governed by that third party’s privacy policy.
CONSENT TO THIS POLICY
Each person who intends to register and use the Company’s gaming services offered through our website must acknowledge and consent to this Policy. Any person who disagrees with any provision of this Policy and refuses to consent thereto may not proceed with the registration of the customer’s account. If you are hesitant to consent to this Policy due to a lack of understanding of its terms and general provisions, we encourage you to contact us at: [email protected]
PRIVACY POLICY UPDATES
We reserve the right to change this privacy policy as we deem necessary or appropriate due to legal compliance requirements or changes in our business practices.
In the event that the Company materially changes this Policy, including how it collects, processes or uses your personal information, the revised Policy will be made available on our website. In this regard, you agree to accept the publication of the revised Policy electronically on the Website as the actual notice. Any dispute over the Company Policy is subject to this notice. The Company encourages you to periodically review this Policy so that you are always aware of what information the Company collects, how it uses it and to whom it may be disclosed, in accordance with the provisions of this Policy.
QUESTIONS OR COMPLAINTS
If you have a question or wish to exercise your rights, please send an e-mail to [email protected] or contact us in any of the ways described on the About Us page of our website.
If you are concerned about an alleged breach of privacy law or any other regulation by the Company, you can contact the person you normally deal with or send an e-mail to [email protected], we will investigate your complaint and provide you with information on how it will be dealt with.